I always find this amusing, the standard operating procedure at work for distributing some important memo works like this:

1. Email Word document to everyone
2. Wait about 20 minutes
3. Email plain text message to everyone with the following added to the subject: (For those unable to open Word document…)

I’m pretty sure that by skipping the first two steps, we could save bandwidth and time, and in the process get information out cheaper, and in a more expedient manner.

That’ll be $5,000 for the process analysis please…