Comments on: Taco Bell Usability (or lack thereof) http://rasterweb.net/raster/2006/05/08/taco-bell-usability-or-lack-thereof/ RasterWeb! has been publishing insights and such since 1997... Fri, 18 May 2012 14:21:45 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Peter http://rasterweb.net/raster/2006/05/08/taco-bell-usability-or-lack-thereof/comment-page-1/#comment-1062 Peter Tue, 09 May 2006 01:14:02 +0000 http://rasterweb.net/raster/2006/05/08/taco-bell-usability-or-lack-thereof/#comment-1062 I have noticed the issue with bunching at the pickup area, which is almost always placed next to the drink station and the condiment/napkin station. And of course the effect is aggravated when things are slow behind the counter. However, I've never been to a Taco Bell where the congestion at the pickup area affected the entrance or exit to the restaurant - usually the doors are placed well away from that spot. In any case, we tend to get our drink quickly and sit down at a table while waiting for our food. That doesn't stop us from eating <a href="http://prwdot.org/?s=taco+bell">there</a> several times per month, though. :-) I have noticed the issue with bunching at the pickup area, which is almost always placed next to the drink station and the condiment/napkin station. And of course the effect is aggravated when things are slow behind the counter. However, I’ve never been to a Taco Bell where the congestion at the pickup area affected the entrance or exit to the restaurant – usually the doors are placed well away from that spot. In any case, we tend to get our drink quickly and sit down at a table while waiting for our food.

That doesn’t stop us from eating there several times per month, though. :-)

]]>