2003.05.20

The scene is an imaginary tech support transaction…

user: This web site keeps making my browser quit!

support: Can you tell me exactly what happens?

user: Well, I went to the site, and it was full of good information, and it said ‘PRESS CONTROL-D TO BOOKMARK US!”

support: And what did you do?

user: I held down the Control Key, and then pressed the D key…

support: And what happened?

user: The browser quit!

support: Hmmm, what browser are you using?

user: Lynx!

support: ???

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