A friend of mine, who does work in video production professionally, just purchased an upgrade from Final Cut Pro 3 to Final Cut Pro 5. In doing so, he provided his version 3 serial number, paid for the software, got it delivered, tried to install it, and that’s where things got messy…
When the installer asked for the version 5 serial number, he put it in, and it then asked for the version 3 serial number. No matter how many times he tried it, it was a no go. Reboots were tried, running version 3 while installing was tried, etc. No good…
After a phone call to Apple about this, and walking through it all again, the support guy asks for the version 3 serial number, and then says that number is a hacked serial number floating around the net. Now what?
To be clear, my friend has the actual version 3 disk with the actual version 3 serial number printed on the disk envelope, and all the original packaging, etc. He bought it. He makes his living doing video production. What the hell is he supposed to do now?

Things like letting everyone know when sessions were starting or when lunch arrived, or even just trying to find someone in Bucketworks, would have been easier with an intercom system. We could have done something as simple as put an FRS radio in each session room to alert people as to what was going on. (Sadly, I had three radios with me, but didn’t think of it at the time.) I know at least a few times I had to stop sessions from running over their time (only because the space was needed by others) or had to let people know that the session would need to end in 2 minutes.